Shipping Policy

Ordering Your E-Bike:

Getting your dream E-Bike is easier than ever! With our headquarters in Toronto, ON, we can swiftly deliver to your doorstep – sometimes within just one day, depending on where you are. Just provide your physical street address during checkout, and choose your preferred shipping option.

Free Shipping:

Enjoy free standard shipping on all orders over $100. Please note, though, that we can't be held responsible for any delays beyond our estimated transit times.

International Shipping:

We ship internationally too! For orders to the USA, we use Purolator or UPS and cover all duties, taxes, and fees – no hassle for you. For other international orders, just reach out to our customer support team for rates and availability.

Customs, Duties, & Taxes:

Please remember, it's your responsibility to ensure your order can be lawfully imported into your country. You may have to pay import taxes and fees, which vary depending on your location. If you're unsure, contact your local customs office for more info.

24/7 Support:

Ready to upgrade your ride? Our website is open all day, every day. And if you need help, our dedicated support team is here to assist you – just chat with us or visit our contact page.